cdaji's Privacy Policy — Your Information Is Protected
Your personal information is our top priority. Through SSL encryption and strict data policies, cdaji ensures the privacy of every player.
Introduction & Purpose of This Policy
cdaji is a trusted online casino and betting platform in Bangladesh. We believe that every user's personal information is their own asset, and it is our ethical and legal responsibility to keep it protected. The purpose of this privacy policy is to clearly inform you about what kind of information we collect, why we collect it, how we use it, and how well it is protected.
This policy may be updated from time to time. If any changes are made, a notice will be posted on the site and the date the updated version takes effect will be stated. If you continue using the service after a new policy is in place, you will be considered to have agreed to the revised policy.
What Information We Collect
Various types of information are collected when you open an account, make deposits and withdrawals, and use gaming services at cdaji. This information falls into two main categories:
2.1 Personally Identifiable Information
- Full name and date of birth
- Mobile number and email address
- Bangladesh National ID (NID) or passport details (for identity verification)
- Financial transaction details — such as information related to bKash, Nagad, Rocket, or bank accounts
- Deposit and withdrawal history
2.2 Technical & Behavioral Information
- IP address and device type
- Browser type and operating system
- Records of site visit times and pages visited
- Session data collected from cookies and web beacons
- Gaming activity and betting patterns
Methods of Data Collection
cdaji collects user information in several ways. The main methods are listed below:
- Registration form: Information you provide directly when creating an account.
- Transaction process: Information automatically collected from the payment portal during deposits and withdrawals.
- Support contact: Information provided when seeking support via live chat or email.
- Cookies & tracking technology: Information stored in your browser while using the site.
- Identity verification: Documents collected as part of the KYC (Know Your Customer) process required to ensure security.
Purpose of Using Your Information
Collected information is used only for the following legitimate purposes:
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Fraud and money laundering prevention (AML compliance)
- Monitoring account activity under the responsible gaming policy
- Providing support services — in both Bengali and English
- Ensuring technical improvement and security of the platform
- Providing a personalised gaming experience
- Sending relevant promotional information (based on your consent)
cdaji never sells your information to third parties or transfers it for advertising purposes.
Data Sharing & Third Parties
In certain specific situations, cdaji may share information with third parties on a limited basis. However, this is always done on the basis of legal obligation or service necessity:
5.1 Payment Partners
Information required to process transactions through bKash, Nagad, Rocket, and various banks is shared with the relevant financial institutions.
5.2 Technology & Security Service Providers
Technical information may be shared with technology partners for the secure operation of the site, but they may not use this information independently.
5.3 Legal Obligations
In the case of court orders, government investigations, or fraud-related investigations, it is legally required to provide necessary information to the relevant authorities.
Data Protection & Security
cdaji uses internationally recognised security technology to protect its users' information. Our security framework consists of the following layers:
- SSL/TLS encryption: All data transfers are secured through 256-bit SSL encryption.
- Encrypted storage: Sensitive information is stored in encrypted databases.
- Access control: Only authorised personnel can access the necessary information.
- Regular security audits: Regular security reviews are conducted to identify system vulnerabilities.
- Two-factor authentication: An additional security layer is used for login and financial transactions.
- Firewall protection: An advanced firewall system is active to prevent cyber attacks.
Cookie Policy
The cdaji website uses cookies. Cookies are small text files stored in your browser that help the site function correctly.
7.1 Types of Cookies
- Essential cookies: Essential for maintaining login sessions and running the site's basic functions.
- Functional cookies: Used to remember your preferred language and settings.
- Analytics cookies: Collect anonymous statistics to understand site usage patterns.
7.2 Cookie Control
You can disable cookies by changing your browser settings. However, disabling essential cookies may cause some site functions to not work correctly.
Data Retention Period
cdaji does not retain user information beyond what is necessary. Retention periods are as follows:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Even after an account is closed, information may be retained for a specified period for legal and regulatory reasons.
- Financial records: Transaction history is retained for the period required under AML regulations.
- Support conversations: Kept for a limited time to help improve service quality.
At the end of the retention period, information is securely deleted or retained through an anonymisation process.
User Rights
Every cdaji user retains the following rights regarding their own information:
- Right of access: You may request to know what information we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete information.
- Right to erasure: In certain circumstances you may request that your information be deleted, though this may not be fully possible if legal obligations apply.
- Right to object to processing: You may object to your information being used for marketing purposes.
- Data portability: In some cases you may request your information in a structured format.
To exercise these rights or for any questions, please contact our support team.
Protection of Minors
cdaji is for individuals aged 21 and over only. We do not knowingly collect any information from minors. An age verification process is followed at the time of registration.
If it comes to our attention that information from a minor has been collected, we will immediately delete that information and close the associated account.
Policy Changes & Notices
cdaji reserves the right to change this privacy policy at any time. For significant changes, we will:
- Post a clear notice on the site
- Send a summary of the changes to your registered email
- State the effective date of the updated policy
For important changes, sufficient notice will be given before they take effect so that you can review them. If you continue using the service after a new policy is in place, you will be considered to have agreed to the revised policy.
Contact & Complaints
If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact the cdaji support team. Our specialist team is available 24/7 to assist in both Bengali and English.
- 24/7 Live Chat — connect directly from any page on the site
- [email protected]
We review all requests as quickly as possible and aim to respond within the timeframes set by applicable regulations.
Any questions about data protection?
Your privacy is our priority. The cdaji support team is always here for any questions you have about your information. Contact us via 24/7 live chat or email.